We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

New Supplier Registration


New Supplier Registration Process:

Becoming a supplier with CPS Energy is an easy process. Our supplier registration system is intended for use by suppliers seeking to do business with CPS Energy.
Overview of Process for Prospective Suppliers

  • Complete the online registration.
  • Notification will be sent via e-mail that your information was received with two additional forms that must be signed and returned. Your packet will not be processed until this information is received.
  • During the evaluation process, if additional information is required about your company’s product or service you will be notified via e-mail.
  • Once approved you will be solicited on an as-needed basis for the services or products approved.
  • CPS Energy sends bi-annual requests to supplier contacts requesting an update to their profile information. 

Registration to our database does not imply a contract or intent to purchase by CPS Energy, but rather the opportunity.

Please be advised: CPS Energy Business Questionnaires are valid for a period of one (1) year, at which time a new form will need to be submitted to supplierdiversity@cpsenergy.com

Required Information
Before you continue, ensure the following information is available:

  • General Information

              Company name; address/P.O. box; phone number/fax number; website address; and sales e-mail address (Required)

  • Remittance Information

              Company name; address/P.O. box; phone number/fax number; and tax identification information

  • Brief history of your company
  • Three business references

             Point of contact; phone number; and e-mail address

  • Company literature, brochures (PDF format or URL links)
  • Types of products and/or services provided by your company

               Previous projects (will be required for services only) - Company name; contact person; phone; e-mail address; project description; and completion date.

  • ·Please use the spreadsheets below to aid you in selecting keywords for non-stock, services, and/or products. (Page #5 of the Supplier Application)

              Non-stock Listing

              Service Listings

              Product Group Listings