We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Economic Development

Helpful Links

 

CPS Energy by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C. is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.

Please help us in having the most updated information on your company by accessing the Supplier Classification List to determine whether the classification for your company is current in CPS Energy’s Supplier Database. Upon accessing the link, search for your company’s name and review your expiration date.

An SBA Business Questionnaire will need to be completed and returned to us as soon as possible if the following applies:

  • Classification is expired.
  • Classification is to expire within 60 days.
  • Space for the “Expiration Date” is blank.
  • Company not listed.

You may submit your completed questionnaire with your Proposal; please note only scanned copies with original signatures can be accepted via email no electronic signatures accepted.

Should your company not be listed, you may still be able to respond to solicitations. However, if your company is interested in becoming a supplier for CPS Energy, please logon through the Online Supplier Registration System to avoid miss opportunities.                         

If you have any questions regarding the CPS Energy Business Questionnaire or the online supplier registration site, please contact a CPS Energy representative at (210) 353-2474.