We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Solicitation Documents

Contract for and Hyperconverged Infrastructure (HCI) Backup & Recovery Solution.

Collective 7000160558

Description: CPS Energy is replacing current application platforms with hyperconverged infrastructure (“HCI”). CPS Energy is interested in employing a Company to propose and implement a backup and recovery solution to protect CPS Energy workloads on HCI (the “HCI Solution”).

Solicitation Detail:

Provide an integration solution for implementing a backup and recovery solution to protect CPS Energy workloads on HCI.

Solicitation Documents:

Companies wishing to provide a Response for this Solicitation must download the Collective Document for this Solicitation no later than July 16, 2020 from the website. There is a link for the Collective Document located on the left side of this page, under the “Solicitation Documents.” To successfully download the documents, it is recommended that Google Chrome 33+, Mozilla Firefox 38.01.1, or Internet Explorer 9 or greater be used.

Pre-Solicitation Meeting:

A Non-Mandatory Pre-Solicitation WebEx Meeting will be held on June 22, 2020 at 9:00 am-10:00 a.m. (Central). The meeting link is: https://cpsenergy.webex.com/webappng/sites/cpsenergy/meeting/download/1b8ec7c1ff484702b18fdf23f8527768?siteurl=cpsenergy&MTID=m6fb067adfe608ab35c4c4e4a9aecbda8

Response Due Date:

Responses are due no later than July 17, 2020 at 3:00 PM (Central). CPS Energy reserves the right to reject late Submittals. The Collective Document contains all pertinent information regarding Responses.

Contact Name: Cristina Stewart

Contact Email: cstewart@cpsenergy.com