SYSTEM MAINTENANCE: To improve your customer experience, we are performing maintenance to our systems. Manage My Account, our automated phone system and all payment systems will be unavailable starting Friday, December 13 at 8 p.m. until Sunday, December 15 at 7 a.m. Thank you for your understanding.

Please keep in mind CPS Energy will never call and threaten to disconnect or suspend service if immediate payment is not received.

Emergency Assistance Programs

 
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Even if you don’t qualify for our assistance programs, public health agencies and community-based organizations are ready to help. Of course, CPS Energy cannot obtain financial assistance for you. You must contact the appropriate agencies for additional information and applications.

Here are some other things to keep in mind:

  • Agency funds may be limited.
  • The amount of assistance you may be eligible to receive will vary from program to program.
  • Proof of eligibility will be required. And requirements will vary between programs.

Contact these agencies if you need temporary assistance and/or are in danger of having your service disconnected: