CPS Energy crews are mobilized and responding to power outages in our service area.  Crews will continue to work throughout the morning to safely restore power.  For the latest outage information visit our Outage Center.

Critical Care Program

 
 

If you or a dependent living at home must use electrically operated medical equipment, the CPS Energy Critical Care Program gives you additional time to pay your bills.

To qualify:

  • You must print and complete CPS Energy’s critical care application with your physician.
  • The completed application must be faxed from the physician’s office to CPS Energy at (210) 353-3666.

Once you’re in the program:

  • When you move to a new residence, you must re-enroll.
  • You will need to re-enroll on an annual basis.

For additional information on the Critical Care Program, call (210) 353-2222.