System Maintenance:  Starting Sunday, 1/23/2022 at 1:00 AM to 5:00 AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. Notifi Preferences and SMS text Outage reporting will also not be available during this time. You may report an outage online or by calling (210) 353-4357. Our Storm Center Map and visibility to bills in Manage My Account may not be available during this maintenance. 

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Services for My Business

 

To help you maximize your energy investment, we offer information to help you choose the options and services that are best for your business, organization or school. We are here to help you and your company with any service request you may have, such as obtaining a meter can, requesting an all-night security light, or other energy related needs.

Use one of the forms below to get started. Just fill out the appropriate sections and submit it.

Starting, Stopping, or Changing Commercial Services

Other Commercial Services

If you have any billing questions or issues, please complete the Customer Services Form and submit it. For other questions, please feel free to call our customer service representatives at (210) 353-3333 or send us a question by email at feedback@cpsenergy.com.

For emergency gas issues, please call:  (210) 353-4357.

manufacturing business
entrepreneur - small business
working at a business