Service Disconnections for non-payment resumed in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. Starting on Wednesday 11/17, Customer service hours will be temporarily extended to 6:45 PM on Wednesdays only. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.


CPS Energy Tele-Town Halls: Register & Watch

Next Tele-Town Hall: Check back later for more information.


Previous Tele-Town Halls

Board Meetings & Presentations

Participating in a Town Hall:

Anyone is welcome to participate in the town hall via phone or online. The event will be streamed on this page in English and Spanish. Registered participants will have the opportunity to ask questions live on the call and participate in poll questions. Participants are encouraged to pre-register to receive a phone call shortly before the event starts. Registration is open until two hours before the event. Participants also can call (855) 962-1328 for English and (855) 962-1497 for Spanish at the start of the event.

Register & Watch the Next Town Hall: