We continue to fight to protect customers from excessive fuel and purchased power costs from the February 2021 Winter Storm Uri. Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Citizens Advisory Committee (CAC) Meetings

 

The CPS Energy Citizens Advisory Committee (CAC) meets monthly with the primary goal of providing judicious advice from a customer perspective on utility-related projects and programs.

Mission: To Support CPS Energy’s essential elements of success by acting as an interface between CPS Energy and its customers; to help tell the CPS Energy story often and well; to understand performance measures and to challenge CPS Energy to “think outside the box.”

Vision: The vision of the CAC is to partner and to work with CPS Energy to be the best value for electric power and natural gas in the service area without compromising our quality of life while fostering an image of competence. The CAC will be a trusted interface in facilitating two-way communication between CPS Energy and its customers.