Service Disconnections for non-payment resumes in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

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Company Information

CPS Energy is the nation’s largest municipally owned energy utility providing both natural gas and electric service. We serve more than 840,750 electric customers and 352,585 natural gas customers in and around San Antonio, the nation’s seventh largest city.

Thanks to our diversified menu of fuels, we can provide our customers in San Antonio and surrounding areas with affordable and reliable power while being sensitive to the environment. We are constantly striving to meet the changing needs of our customers. From grid optimization to solar power, we're also building valuable partnerships with companies who share our belief in clean energy, innovation and energy efficiency.