SYSTEM MAINTENANCE: To improve your customer experience, we are performing maintenance to our systems. Manage My Account, our automated phone system and all payment systems will be unavailable starting Friday, December 13 at 8 p.m. until Sunday, December 15 at 7 a.m. Thank you for your understanding.

Please keep in mind CPS Energy will never call and threaten to disconnect or suspend service if immediate payment is not received.

Outdoor Safety

Work safe and play safe outdoors

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Here are some helpful tips to keep you and your family safe during the warm weather months.

  • Use only electric equipment designed for outdoor use
  • Keep ladders, kites, and TV antennas/dishes away from power lines
  • Make sure all outdoor outlets are protected by ground fault circuit interrupters (GFCIs)
  • Use cords marked for outdoor use and rated for your power tool's needs
  • Never trim trees near power lines; call us first at (210) 353-2222 to request a temporary disconnect of your power if working near lines on your property
  • Use only a dry fiberglass or wooden ladder––never a metal ladder ––when working near electrical wires or equipment
  • Call before you dig! Locate underground power and gas lines by using the National One Call System at 811. It’s the law!
  • Never place a swimming pool or other structure under the power line leading to your house
  • Never climb power poles, transmission towers, or fences around substations
  • Teach children to stay clear of all electrical and natural gas installations, including the green transformer boxes
  • If you see a downed power line, call CPS Energy immediately at (210) 353-4357 (HELP)